Service Connection
You as the tenant will need to organise services to be connected to your new rental premises and have the services finalised when vacating. We can put you in touch with a service connection organisation that can assist you in conecting all your service including internet etc. This service is provided FREE of charge. Speak to one of our professional property managers for further information.
Smoke Alarms
Smoke alarms should be checked by the tenant on a weekly- basis. to ensure that they are in proper working order. You must immediately notify our office in writing when a smoke detector/alarm is found to be faulty or not correctly located within the property.
Condition Report
Before taking occupancy of the premises, our company will complete a detailed Condition Report including photos, as evidence of the presentation of the property, at the beginning on the tenancy. The tenant has seven (7) business days to make any amendments to this report before signing and returning to our office.
Lease Agreement
It is wise to keep your copy of your Lease Agreement and this information in a safe place for future use. You have been provided with a copy of RENTING — STATEMENT OF RIGHTS & DUTIES.
You are advised to read this, as it may help answer any questions or concerns you have.
Occupancy
Only the people listed on your original lease agreement are allowed to reside at the premises permanently. If a new tenant wishes to move in or an existing tenant move out, our office MUST always be notified before this happens.
Repairs
Any repairs that need attending to must be organised by our office if they are to be paid for by our office. If you organise your own repairs except in the case of extreme emergency, you may be responsible for their payment.
Rental Payments
Our preferred method of payment of rent is Direct Debit or Centrepay. There are many benefits to using Direct Debit. Your rent automatically comes out of a chosen account each fortnight. This ensures regularity of payment and ensures you will have a good rental history. It is also time saving and takes the stress out remembering to do this each week. Alternatively you can pay via Eftpos at our office or directly into our Trust Account at any Bendigo Bank.
Rent must always be kept in advance as NOTICE OF TERMINATION OF TENANCY IS SERVED AFTER RENT IS 14 DAYS OVERDUE. If you are having problems paying your rent we are very approachable so please do not hesitate to contact us to discuss problems.
Security
Please check all doors, locks and openings to ensure they are secure. One complete set of keys has been provided for you. You are welcome to organise additional sets to be cut but all must be returned to our office upon vacating.
Insurance
We recommend all Tenants obtain insurance on the premises they are renting; for example contents, public liability, and other relevant cover. For further information on insurances you should obtain your own independent advice.
Giving Notice
Twenty-eight (28) days notice in writing is required. This must be completed even if your original lease agreement has expired. If you wish to break your lease agreement by vacating early, we will try to assist you. Please contact our office so this can be organised for you and we can explain your legal responsibilities. Rent is paid until the 28th day or until the day that all keys are returned. The carpets must be professionally steam cleaned and a receipt provided. A forwarding address and telephone number must also be given. Once your keys have been returned, a final inspection will be conducted at the property and the return of your bond then organised.